Frequently Asked Questions
Product Information & Handling
Our products do not fall in the typical mithai category since they are not heavily laden with sugar or milk products. They are traditional in the sense that the base is ultimately nuts and dried fruits but also reinterpreted with a modern lens through atypical pairings and seasonings.
- Homegrown Dates and date based offerings like Ranginak and Spiced Pickle
- We have classic Chocolate Rocks and also thin Chocolate Bars
- Stuffed Figs with lightly caramelised nuts and berries/ stone fruits
- Pecans & Walnuts stuffed with natural pastes of dried fruits and berries
- Savoury and sweet Nuts
- Delicacies inspired beyond the Subcontinent like Pistachio Knafeh, Tahini Halvah and Ranginak
- Pantry staples like Raw Honey, Preserve, Pickle & Tea
- Dates: Our dates do not inherently have any added sugar. Only date pairings with orange and caramelized salted pistachios do contain sulphurless and raw sugar.
- Chocolates: Our baking chocolate contains raw sugar.
- Figs: The nuts used in stuffing the figs are lightly caramelized in cane sugar.
- Pecans & Walnuts: Our stuffed walnuts and pecans contain no added sugar.
- Nuts: Our savoury nuts contain a small percentage of raw sugar to help coat the flavorings well naturally without artificial additives. Praline Cashews are the only product with refined sugar.
- Subcontinental Specials: Our Pistachio Knafeh, Tahini Halvah and Ranginak contain jaggery or cane and raw sugar in minimal measures.
- Pantry Staples like Kehwa, Honey and Spiced Date Pickles contain no added sugar. Fig & Rosemary Preserve however contains raw cane sugar.
Here are some offerings with no sugar.
- Dried Fruits: Our stuffed dates, pecans, walnuts and figs have a shelf life of 20–25 days from the date of manufacturing, depending on the season of the year, when stored in a cool environment at al times.
- Nuts and Chocolates: Longer shelf life of up to at least a month under similar storage conditions.
- Subcontinental Specials: Our tins range from 20-30 days depending on the flavour. They are meant to be stored in a cool place at all times.
Products should be kept away from direct sunlight and moisture at all times. Ideal storage is between 18-20°C to maintain freshness and quality.
Payment and Order Confirmation
We require a 100% advance payment to process your order. This is mandatory for confirmation and scheduling.
Unfortunately, no changes can be made once the order is confirmed and paid for. This includes changes to box types, contents, or ingredients.
We accept NEFT or bank transfers for bulk orders only.
All online orders can be paid for through our Payment gateway.
All WhatsApp orders are paid through our UPI scanner.
We work strictly on a first-come, first-served basis. Orders against a full advance payment received are considered as confirmed only.
We recommend confirming your bulk order at least 3 to 4 weeks in advance. During peak seasons like Diwali or other high-demand event days, we advise placing your order even earlier to ensure availability and timely delivery.
Location & Operations
While we operate and ship out of New Delhi, we do NOT have a physical store. The website is the best medium to order for personal consumption and general gifting. WhatsApp is the best way to reach out to us for bulk orders.
We are also based in Dubai, U.A.E. and more details can be found on www.bruijn.ae
Shipping & Delivery
We do not offer next day delivery to cities besides Delhi/ NCR since we are not affiliated with Bluedart.
We are an online boutique based in New Delhi, India. We ship to all major metro cities across India within 2–3 working days and offer same or next-day delivery within Delhi/NCR, subject to order volume and availability.
No, shipping or delivery charges are additional and to be borne by the customer. We highly recommend air shipping for best results.
Due to the perishability of our items, all orders are non-refundable and non-transferable. Delivery dates cannot be preponed or postponed, especially if the order is within 3 weeks of the scheduled delivery.
Pricing, Discounts & Additional Charges
Discounts apply only to single invoice orders above Rs 100000/- and can be extended only once more if the subsequent order is within a month apart from the first. We do not support a pay-as-you-go system.
We have a slab wise discount that can be found under Bulk Order Discount Structure.
Yes, for bulk orders of a MOQ 200 units per flavour:
DATES
• Classic Medjool Dates: ₹106/piece
• Toasted Almond Dates: ₹112/piece
• Walnut Dates: ₹112/piece
• Pistachio Dates: ₹115/piece
• Date Truffles: ₹115/piece
• Hazelnut Dates: ₹125/piece
• Salted Caramel Pistachio Dates: ₹125/piece
• Dates with Candied Orange: ₹130/piece
• Pecan Dates: ₹130/piece
• Chocolate Orange Rind Dates: ₹140/piece
• Macadamia Dates: ₹140/piece
WALNUTS & PECANS
• Stuffed Walnuts: ₹106/piece
• Stuffed Pecans: ₹130/piece
CHOCOLATE ROCKS
• Classic Almond Rocks: ₹115/piece
• Burnt Caramel Rocks: ₹115/piece
STUFFED FIGS
• Salted Caramel Almond Figs: ₹120/piece
• Apple & Hazelnut Figs: ₹120/piece
• Cranberry & Walnut Figs: ₹120/piece
• Rose & Pistachio Figs: ₹120/piece
*All prices are tax inclusive
No, discounts apply only to certain of our gift boxes. All accessories (bags, bands, wrapping paper, printables, announcement cards) and delivery are charged additionally.
There are no bulk discounts on our Regional and Subcontinental Specials, and/or Adventures of Bruijn range. Any of our boxes with Tree of Life or with individual wrapped products are also exempt of discounts.
Packaging & Special Orders
We offer gift boxes and hampers for all personal occasions as well as for businesses.
- Birth & baby announcements
- Wedding, engagement & pre-engagement gifts
- Corporate solutions
- In-room and welcome treats
- Diwali, New Year & Christmas gifts
We also offer just gourmet edibles (individually wrapped dates, figs, walnuts and chocolates) or nut jars in case you have your own trays and boxes to fill
Yes we do.
In case, the MOQ is less than 200 boxes, we offer customised bands, sleeves or bags with your wedding or corporate logo at an extra charge.
In case you requirement is more than 200 boxes, we can customise the actual box with your logo but at an additional charge for design and execution though. We also route you to our box designer and manufacturer and can solely charge you for edibles.
We cannot change the product or alter ingredients to suit your palette.
No, we do not provide open packaging of dried fruits or nuts, nor do we offer refilling into external compartments. However, we provide individually wrapped dates, figs, walnuts, pecans and chocolates for you to fill at your end.
Yes, samplers are chargeable on a shipping-as-to-pay basis.
Bulk Order Discount Structure
Order Value - % Discount
₹1,00,001 – ₹2,00,000 - 5% Discount
₹2,00,001 – ₹3,00,000 - 7% Discount
₹3,00,001 – ₹4,00,000 - 9% Discount
₹4,00,001 – ₹5,00,000 - 11% Discount
Above ₹5,00,000 - 13% Discount
Note: there are no bulk discounts on our Regional and Subcontinental Specials, and/or Adventures of Bruijn range. Any of our boxes with Tree of Life or with individual wrapped products are also exempt of discounts.